The website and related systems have been reviewed for GDPR and we take these regulations very seriously. We are continuously looking at ways to improve all aspects of our service and should you believe that anything represented on this website contravenes GDPR, please contact us about it immediately.
For further information about GDPR and your rights, please visit the Information Commissioner’s Office website – ico.org.uk.
All processes attributable to this website, where your data is input, stored or used, should be specific and require your affirmative action to proceed. This is typically confined to enquiry form messages or activity related to placing orders or quotes. By proceeding with these actions, you are giving us consent for the purpose of this process.
If you believe that consent has not been given for an activity that utilises your personal data, please contact us immediately stating your concerns.
Our systems log date and time information for consent e.g. submission of a web form.
As part of our digital marketing strategy including search engine performance, our website uses Google Analytics. This may use IP address information, however, this is not stored in conjunction with personal data.
We aim to store legitimate, relevant and accurate information about our visitors/customers. You have the right to request the following:
- Obtain personal data that we have stored
- Change personal data if inaccurate
- Have your data erased (where it does not infringe on us carrying out contractual obligations e.g. delivery of goods as part of a sale or other overriding regulations e.g. storage of data for accounting purposes).
- Removal from a particular process (where it does not infringe on us carrying out contractual obligations e.g. delivery of goods as part of a sale or other overriding regulations e.g. storage of data for accounting purposes).
Please contact us to exercise your rights in any of the above areas. We adhere to a strict 30-day limit for actioning these requests. In extraordinary cases, we may require more time and will follow ICO guidelines and communicate with you accordingly.
This website has a secure certificate (SSL) using 2048bit encryption which means that data entered to and displayed from the website and your device is secured.
No payment method data e.g. card numbers is stored by the website – all such transactions are carried out by a separate payment provider with all relevant security and GDPR credentials.
Sensitive personal data such as passwords are stored in encrypted (hashing algorithms with salt keys) database fields.
Cookies are basically little parcels of data that are passed from a website to a user’s web browser if the user visits certain websites. If a user browses the same website again in the future, the data stored by the cookie is retrieved by the website, typically in order to provide changes to certain page views, displayed content or functionality relevant to the user’s previous activity.
We utilise a session cookie to identify you – this is to assist with redirecting between the mobile and non-mobile versions of this website. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. Please note that if you refuse “cookies” the website may not function properly.
3rd Party Cookies
This website uses Google Analytics in order to collect site traffic and usage information and this data is anonymous. This is done for the purpose of improving your website user experience.
Users can disable cookies at any time by using the relevant options in their web browser. This may have a negative impact on the browsing experience of some websites. Refer to your browser’s help system to find out how to disable cookies.
|Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
|These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google’s overview of privacy and safeguarding data.
|IDE is one of the main advertising cookies on non-Google sites and is stored in browsers under the domain doubleclick.net. Not as main but similar, is DSID, which is also responsible for storing data for doubleclick.net.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.